Alpine access work at home reviews

By: dimon713 Date of post: 26.06.2017

In non-urban terms that means copying someone else. As expected there were varying opinions on both companies. But at the end of the day I concluded that the two companies were legitimate and viable options for people with Customer Service skills. Depending on your needs one was better than the other. Well I like giving people a lot of choices when possible.

So if neither company rubbed you the right way, maybe Alpine Access might be another viable option. This is a Denver about as alpine as we have in the USA company who claims to be a pioneer in the virtual call center business. It seems to me that the mid 's is when this whole outsourcing phenom got all started in everything, so I don't know so much about the pioneer thing. For those who have not read the previous posts on Arise.

They are the folks who answer product questions, solve ordering issues, deal with billing issues, help you with returns, make reservations, and all that stuff. You might want to think twice the next time you go the nasty route with these folks. Maybe they can tell you how they get their job. You are not an independent contractor, when you get hired, you work for them. That means, well, you know, they pay you to work, and so they have to take out the taxes to keep Uncle Sam happy.

You do not have to have a separate bank account or incorporate yourself or any of that legal Work At Home Taxes headaches. Do not start jumping for joy here, you can expect these will be minimal levels and you may have to pay for some additional coverage. That is pretty common with this level of pay. Hey, something is better than nothing, right? The training procedures are rigorous, as these Fortune companies that use outsourcing for their customer service expect professionals who speak well, can spell and write complete sentences and have good judgment.

I'm out of the running for this one. At Alpine Access University, you register for a class, and then with a group of others, you go through a virtual classroom training together. Yep, you get to interact with the other class members and the teacher.

You will learn about the Alpine Access, you learn about the virtual call center business and then you dig in and learn all of the specifics about the specific industry you are training for. There will be tests along the way you must pass.

You will practice with real customers with the instructors critique before completing the course. Once you pass the class, you get a phone interview and if everything works out, you will be offered a job. It might depend on the minimum wage in your state and the business you train for.

But the reality is, that is what you get paid. I found lots of grumbling about the pay rate for this company and really any virtual call center, but the bottom line is that is what the pay scale is industry wide, like it or not. One thing is you will probably not get a raise, unless you are promoted within the company to be a team leader or coach or trainer or something, which could be just like most promotions I ever had in the business world, a Tylenol Promotion, more headaches than the extra money is worth.

You get paid every two weeks, direct deposit to your bank. Unlike other places you will know what is coming in, since it does not depend on the number of calls you get. You must work at least four hours a day, 5 days a week. You have to work at least 20 hours a week and you must work one weekend day.

That part is non-negotiable. They do not have overnight shifts Most shifts run between hours. Although there are a variety of time slots, expect mainly afternoon and evenings. The coveted morning hours are first come to the long time employees so don't even bother asking for those times. Alpine Access official hours of operation are 6am-midnight Mountain Time which for you time zone challenged folks means 8am—10pm Eastern.

But if you want to get technical, you need a PC no Mac's with Windows XP, Vista or 7, Internet Explorer, a high speed Internet connection, no wireless a land-line phone with a cord, no wireless and a headset with a microphone that can filter some noise. Those would be considered basics and many people already have everything but the headset. It makes sense given the job. I hate when certain online companies do this. I know some people have made poor choices with their credit.

Please note that Alpine Access participates in E-Verify and work eligibility status is confirmed through the Social Security Administration and the Department of Homeland Security. Of course there are some cons since no work at home-based opportunity is without flaws.

I would not be doing my job for you if I did not point them out. Take them with a grain of salt. My thing is if you go to all the trouble of training people, why not do more to keep them around for the long haul?

These complaints go way back before the downturn in economy, so it seems to be a long standing issue. You have to consider the economy has crapped out. A lot of people who were financially responsible have fallen on tough times and thus had their credit affected adversely but are probably qualified to the job nonetheless.

With this type of check they may not even be considered. From what I can tell, the people who are happy with this job have a great team leader who works with them each shift, and the unhappy ones have leaders who do not give as much help, are too bossy or they deal with a lot of turnover on their team. This is mainly due to promotions within the company and the complaint is it seems to happen frequently. These issues makes me wonder if there is the same level of intense training for the supervisory roles as they make those talking with customers go through.

Promoting from within is a good sign, but promoting too quickly, or weak supervision of the supervisors can be a problem. We all know how frustrating it is to deal with a supervisor who is quick to tell you your faults, and never help you out and twists it all to make you look bad. You are stuck with no place really to turn. Things like paid vacations are a perk not a requirement for companies and people seem to forget that. Perks like that are totally at the discretion of the hiring company.

Let's stop all that BS, there is a better way This Tip Box Was Proudly Built With Thrive Content Builder.

You really need to be a shinning star for this company to hire you. This may scare away some people. If you're still reading this then it's safe to assume the cons didn't turn you off. So here's what you need to do to get started. Please note the application process will take about 7 to 10 days and is pretty much conducted online. Their training center is call Alpine Access University AAU.

When you first go to sign up , you will be given an Admissions account to this university. They communicate with you at every step of the way to let you know what to expect next. Step 1-They will confirm that you meet the requirements for the technical side of things, which is all spelled out int the Qualifications section on the website, and I mentioned earlier, the computer, phone, headsets etc.

Step 2-You open an admission account at AAU and get your profile completed and some other odd details. Step 3 -Take the Capability and Commitment Course online and get your application essay written.

The course included videos, and interactive exercises as well as other resources. Step 4- Complete a Skills Exam. This is literally a simulation exercise, to show that you can do this job. So it is not only about the accuracy of the information you give out, but also on the spot judgments, and how you process and respond to the situations that are thrown your way.

Step 5- If you make it this far, then you get a phone interview where you can ask all your questions and learn more about which positions they have available. When your skill set matches the programs they have available, you should receive a job offer. Step 6 Then you go through all the background checks, drug an credit checks we talked about earlier.

That's pretty much the steps from what I can tell. Feel free to correct me if I'm wrong. Click here if you want to give it a shot. However work at home seekers need to get real and remember you can't really expect all the offline benefits from an online job. The online businesses know you are saving on transportation, clothing, and food costs are cut, so they do not get factored in. That being said, I see no justification for not including a merit and loyalty raise, so if that is true, shame on them.

But view it as a stepping stone that you can use for another job or opportunity that may have more the pay and benefits you want. At the end of the day as I have said a million times, I don't know of one work at home company that everyone loves. There will always be a con or complaint.

The reality is you need to take all I've told you and mix it up in your head and come out with a decision that is right for you. As always, I relish the input I get from the loyal subscribers who have some relevant, not cry baby input about their experience with this company.

So feel free to chime in. From reading some of the comments and the article, since the article has been written I think Alpine Access has updated the way they run things.

alpine access work at home reviews

For example, the interview process now consists of going to their site, choosing a position you want to be interviewed for, you get to choose the day and time of the interview, you must get screen shots of your computer system, the Ping of speed, etc.

There are 3 questions you must answer on a sheet of paper or something so it is ready. In the interview they go over the aspects of the job and there are multiple polls that everyone must answer.

If you answer no to one of the polls because you are unable to do whatever it is, they will ask you to leave.

At the end they give you 10 minutes to type in your answers to the 3 questions. The person then randomly calls on people to answer one of the questions. Once answered they will send you to one of two rooms, Acceptance or Denial.

Once in acceptance you officially have the job and must complete the requirements for the job Background check Which is free , fingerprinting Which is free , drug test They pay for , computer system, headset, etc Once those are done you must sign up for training.

You receive I think it is 8. There are different positions to the company, the one I am hired with I work Monday through Friday. Before you even start your checklist of things that need to be done, you must choose a shift to work once training is completed. I believe she said the first 4 weeks after training will be PT then you will move to FT. So I got to choose my own hours and chose Meanwhile training is going to be my time Monday through Friday. So far this is the only legitimate company to work for online I have found.

Things I look for are;. Does it cost me anything and if there are costs do THEY pay for it? Thanks for the update Anjulina. I have no doubts it is a legit company. Some companies specialize in training you to have skills that will help you make money with your own business or for a career. So there are a lot of times when paying a fee is reasonable. The blanket advice that anything that charges a fee is a scam is such nonsense.

People just need to always do their research and never assume. Because there are some nasty scams that never charge a fee that can steal your identity or land you in jail. And if people blindly follow the advice that only scams charge fees then folks will probably fall for some of these other sneak scams.

I am so happy to see that Alpine Access has come this far is still offering great employment opportunities and top notch service to companies. I am one of the original employees from the late 90s thru about As a team leader under AmyLynn B, I worked with Cathy T and others, we became close office friends even thru the virtual office.

I looked forward to our annual picnics and monthly meetings at head office. If I may brag, everyone wanted me on their project. Well life happened and I had to move away. I could go on and on… Great company!! It is a great company to work for. They offer a payroll card for pay every two weeks. Health insurance is offered as well.

I really love the paid time off earnings. If you can get these items with no problem you should apply. Feel free to apply, its no scam —. Thanks for sharing your insight. Can you please tell me how many days was your training class, how many hours per day was the class, and is there flexibility with it? Hello Eddie, Your article was very helpful. I am still going through the interview process, as a matter of fact after waiting a 20 minutes for my interview, I refreshed my screen thinking that something must be wrong, only to find out that my request to enter has been denied.

I have to say that I am not impressed by this company. The application process was EXTREMELY long. I have not tried any other work from home call center jobs but I will look into the ones you suggested to Stephanie.

There are definitely a lot of other call center options so that should never be a problem to find. Thanks for chiming in. I do work for a program that does NOT have to work any weekend days, so both of those are myths. I applied and two days later I got a request to do an interview, which was through a chat room with other applicants, where the only thing they asked was if you were able to acquire the headset and computer requirements.

If you could, you were then offered a job. I do also agree that they are very strict on metrics but like i said before mine have been fantastic and I am up for promotion only after my first 3 months because my experience level is that of their seasoned agents.

I recommened Alpine to anyone that have the dedication of working from home! Thanks for sharing your experience. So thanks for updating us. There is no doubt that Alpine Access is a legit company.

I just got hired at this company and have already started training. You do in a sense get paid for vacation but it is on every check just like alot of companies these days The raises are not a big deal as you can apply for different positions, there is a loyality program and also bonuses in different ways money, playstations etc… so either some information is not correct or they have made the necessary changes to make the company better.

Thanks for sharing your recent experience with the company. A lot of things can change over time and it sounds like some of it has changed for the better. Either way I appreciate you chiming in!

Jodie, I am confused at them sending you the equipment but in the requirements it clearly states you need to have a computer, etc.. I have to add my opinion to your article because I am very upset with what has happened to me. I was offered employment with alpine the end of October, my training was to begin dec 2nd. I was so excited, I had worked for a call center that had went out of business 6 months prior and as a single mother of 4 I needed this job. I was told my computer was not fast enough so I went and purchased a refurbished computer for the job.

Making sure it met all of the requirements. Phone line was installed, paperwork all sent in, everything was good to go. I was given all my log in info and passwords and so on. One week before I was to start I receive an email informing me that my operating system vista was not compatible with the client I would be working for…. I honestly sat down and cried.

You have a right to feel upset but there are other companies out there like Alpine, such as Arise Virtual Solutions, WorkingSol and many more. When one door closes, it just means another one will open that will be better!

So keep that in mind. This is just a temporary setback. In regards to the credit check, bad credit wont necessarilly ban you from getting hired. If you have 3 defaults on your credit, that is what hurts you. Medical debt isnt counted against you either. You also dont have to pay for ANYTHING until they gurantee employment. Not sure where the info on raises and promotions is coming from, but you have to work on your hired program for 1 year before you can switch or get a raise.

They arent afraid of letting someone go if their stats arent up to par. It does take a lot of self discipline to work from home. Its a common misconception that its easier to work from home, but you are pretty much locked down to your desk during the shift except for breaks, lunches, etc.

Same work, just no commute. Just FYI, MST is EST, not Eastbound increases the time, Westbound decreases the time. I just visited the site to look into applying to do this kind of work. A friend of mine worked for them and she said it was a good gig for her-single mom to toddler triplets According to the website, they have incorporated a paid vacation option as a loyalty benefit. Sounds like they are morphing to accommodate at least some of the complaints you mentioned.

The Tech issues pay policy has been changed, it is now in favor of the employee if a reboot is needed and such…whoo hooo. I currently work for Alpine Access and the paid time off is not what it is cracked up to be. Like most other companies you have to ask for it 2 weeks or more in advance. Here is the problem, they only release the schedules a week in advance so you will never get approved for the paid time off.

One other thing that people should know that are thinking about applying with them is, they are plagued with tech issues on the operating system that you have to work on and they will find any way at all to keep from paying for the time that you spend trying to fix the issues.

I currently work for Alpine on the XBox program-it is a tough hiring process-however you are representing the top companies so they MUST be critical in the hiring process based on the client needs.

The pay may not be top pay-but show up when scheduled, take the OT when offered and it is well worth the difference. No gas, car repairs, time in traffic, clothes to buy heck-I work in pjs most every day. There is opportunity for advancement-just like every job you have to stand out, stepup, and do what you are being asked to do.

Maybe someone who works with the company can speak to this. I work for AA and you only have to pay the Once you have accepted the offer you must pay the fee within 48 hours. This is not paid directly to AA but to the third party that cunducts the background and credit checks. From the first interview you are told about this fee and what you need to pass the checks.

What do you think??? I was wondering when AA gives you options to choose your work hours, the hours they show you 8am to 5pm or 2 to 10pm for example , are they asking for mst or est? Thank you for the thorough review. I am glad that I read your blog posting and the comments before I bothered applying. I know my credit rating is on the lower end of the spectrum! So it was fantastic to know ahead of time based on the blog and comments that it was not a good fit for me.

That said, I am currently working at home as a customer service call center agent with another company, it has its perks and its disadvantages that is for sure, but always looking at what else is out there! Thanks again for the information. There are lot of customer service related opportunities. We list new ones daily at our jobs page: This seems odd to me if they are hire work at home employees. Might have to do with some of the local laws that they may not find business friendly.

Read the following article about the highest paying work at home job: Thanks for your candidness.. This is my first time on your blog,but i am impressed. What is your highest recommended Work at home job? I have a full time job. English is still a requirement and will always be. But you have to keep in mind that some jobs will always require more than the basics. If you want to stay competitive you have to learn to adapt.

Adapting and changing your attitude will.

Is Alpine Access A Scam?

I know you can experience the success you deserve if you do! My major, major issue with the application process is as follows: WTH ever happened to being able to speak ENGLISH in AMERICA? But maybe someone else can chime in. I do NOT recommend working for these guys. They have the most unethical business practices.

I worked for them 8 months and I am seriously considering sueing them. They lie and manipulate their employees and customers. They cost me a fortune as THEIR equipment was faulty and I had to buy a new computer, get a new modem, new phone line and ended up getting 5 new routers, and the ISP was down serveral times and it was proven it was on their end and not mine. They will not assist their employees unless that employee can get crazy sales.

They do not care about the customer. We actually had a 3 hour training session on how to manipulate the customer into signing a new contract!

They lie about tests, about schedules, about benefits, about your stats, etc. I could go on forever. I voiced a concern and I received an email saying I voluntarily resigned? We list jobs here: So your mindset has to be different. With a business there is an inherit risk of failure.

You may invest money and time and not make a dime. You should definitely focus on a job. So I just wanted to educate you on the differences between the two and the approaches that have to be taken. I hope it helps. I was thinking about giving this a shot, but the comments that Wes made have changed my mind. I would have no problem buying a desk, desk chair, headsets etc.

Why would I fork out the money for all of this if there is such a small chance of getting the job? The whole point of trying to get the job is the fact that I need money. Thank you for the website.

I will be referring to it in the future to check out other job info. I wrote to Eddie Salomon and mentioned this problem. He told me to put my comments up here, so I will. Needless to say, I got no answer, and it was removed later on.

Seems they want to hide that fact. I currently am an employess with AA. I love working with them. I have worked on several programs with them in my time with them.

It is pretty cut and dry as you said. It is pretty much like any job you had at a normal job you just get to roll out of bed brush teeth get coffee and go to work. It just takes a responsible person because even though you are at home you are still expected to follow your schedule. But if you decide to do so, just never mention it to them. Worked for AlpineAccess for 8. I asked to be put on the wait list for other training, this mgr went and just applied for me to be let go altogether.

ANyhow, I am now with Teletech and much happier with them than I ever was with AA. But I guess that can also be argued about a lot of companies. If you like Alpine Access you might want to consider the following as well:. I called Alpine Access many months ago, and then a few months ago. This had to be one of the easiest jobs I ever applied for lol I filled out the resume short and sweet, not even giving contact info for previous employers then they called me immediately because of my background I guess.

I am about to have my phone interview now which is said to last an hour but honestly I dont know where these people are saying it was the most tedious application process.

This really seems wayyyy to easy. Apparently it must vary with certain people. Good luck my friend. Keep us posted on what happens next! Thank you Eddy for this awesome blog. You helped me make my decision to apply for Alpine Access and I just had to share my experience with you.

The application process was tedious and almost overwhelming. It took me a couple of days to complete it. After all of that, the interview was over the phone and it lasted an hour. It really was a lot of hard work that they put you through for just minimum wage.

Depending on your work assignment and with which branch you are hired for, you may or may not make a little more than that. You have to read everything, sign it and go get it notarized a necessary PIA. My family saw what this company puts people through first hand and they all agreed, most people would not have lasted through the application process alone.

Paid Work at Home

That is grounds for termination if you have ANY background noise what so ever. Plus they lock you into a set shift, non-negotiable, for 12 months. My shift hours are ridiculous. From noon to 9 pm, 3 days a wk, off for one day, on again for 2, then off one.

Other things to consider is the technical side of it. Your phone that is required to work from home can not be wireless. And your call waiting is shut off too. Plus they take over control of your home computer and disable a lot of the functions like cutting, copying and pasting. One for training with a USB connection and the other for when you start working.

One of the things that is required and in the fine print is that you have to send them a minimum of 3 digital pictures of your workspace before you start working. They need to make sure it is ergonomically correct for long periods of sitting, typing and phone work. Shop around for all that stuff if you need it. That does not include the over night delivery charge for the phone. I might have an issue with that because half of the reason why you choose to work from home is so that you can be comfortable when you work.

Having to ask permission for that is not comfortable to me. Damn, that was a thorough! I appreciate you sharing this experience with us. It may scare some folks away but so does hard work. Got hired and set for training. Then got a last minute notice that training class was canceled.

They set us up with another account and training was delayed a week. It seems like a legit place but they have put me through the ringer to get hired. Drove more than an hour to the drug test site. Hopefully it will all be worth it. Maybe that policy has changed recently. If you apply from Canada, you do not pay the fee.

Probably still in the States, but not here… Just got hired and will begin training by the end of the month. Love your page by the way Eddy.

I work for Alpine Access. I have been working for them since March of this year. Your article is pretty much what can be expected. I paid for the 45 dollar fee and worried for the first 2 weeks if I was going to get a check. I did no issues and have been ever since. You have the same issues with this job as you would with any other. I have worked on different programs with them over my time and have noticed that each program has a pay performance bonus either each check or every so many weeks.

I love the job!! I just started working at a call center and the training I went through is exactly as described here for Alpine. It would be much nicer to do at home. Trainers were more interested in us sounding like we knew what we were doing than actually knowing anything. Customers get terrible service. I would much rather be doing reservations or something of that nature. That would explain some of my poor customer service experiences dealing with certain companies. That was never a question and what we concluded in this article.

Just got back from an interview at their Corporate office downtown Denver. You get paid per hour and full time you get 30 minute unpaid lunch and 2 10 minute breaks. You are not an independent contractor. You are employed by Alpine Access. I passed the credit check and my credit is awful. They focus more on your background than anything. I work on the gaming program.

The 1st thing i want to get out of the way is that at some point you will suffer a tech issue. Ok so the actual training itself is average at best so be prepared to learn on your own as you go.

My training coach was a cool guy so I felt lucky. They do direct deposit to your bank or assign you a debit card that they load every 2 weeks with your pay. I was getting 9. I was like a deer in headlights for a bit after training was done because on my first day of nesting I was clueless as to what chat room i was supposed to go to and how to communicate with my team lead.

Logging into the system also took a few tries. They sort of throw you to the wolves on your first day of nesting. As far as the team leaders go, some are nice but you can tell that most just care about what THEY have to do to get ahead instead of helping you out.

My team actually went without a leader for 2 weeks lol. Everyone seems out for themselves. This actually is beneficial to your job. The pay is average at best with little room for advancement. You do get paid time off after working a ton of hours. One of the few things Alpine does really well is give you access to all your information. All of this is updated in real time every 20 minutes.

This is a LEGIT employer. They outsource for alot of major companies. No, even though they say its great for stay at home moms or disabled workers, they choose the shift and times you work, but if there is an option during your interview they will ask you what shift you prefer.

Ive been working with them for 1 year and 5 months. After you get your job and into production, no longer in training, nesting, or in ABAY, you can request what shift times and days you want in the employee time center, if it doesnt get approved the first time, keep trying, I changed my shift more than 3 times over the past year to suit my needs.

Yea, I know I have to pay it. I just started at Alpine this week! I like it so far…. My trainer as given us her email, yahoo instant messenger, and her cell phone number everytime i needed to contact her she responded right away. They do the credit check to avoid fraud, a lot of ppl now days are taking credit card numbers and what not. You just cant have 4 outstanding acounts within the last 4 years and all medical bills count as 1 my credit score is like and i still got in. AA, is definitely a good company if you can get in.

With this company, its no different from any other although your at home. There are plenty of benefits associated with working for AA, and a few negatives. If you get in here is some advice. Learn your tools try to be the best and the rest will be fairly easy. The program im on out of agents im currently ranked 17th! And I did not know a thing about the program until I was trained!

They AA will work with you if you desire to move up the chain. I have been offered several other promotions but turned them down dnt need any extra headaches nonetheless the oppourtunity is there. I always wonder about some of these comments, if they are actually marketing people in the company trying to make it sound better than it is….

I just tried to complete the application process and it informed me that Alpine Access does NOT hire in Ohio at this time. When it comes to legitimate work at home opportunities there are plenty of fish in the sea. Just move on to the next one. You might want to contact them directly about it. The company is a scam in my opinion. I recently worked for them. I tried, I contacted all departments but in the end, they really screwed me over.

I can totally understand why you may feel that way based on your experience. I have worked for Alpine Access for more than 4 years. Your information is pretty comprehensive and correct Eddy.

Shame on them for not giving the raises though. Benefits used to be a great deal better than they are now and there was PTO. This has sadly changed along with the economy. This replaced the 8 paid days off per year we formerly had. I personally preferred the paid time off, but not all agents feel that way. And the reason for the change is basically the problems with schedule adherence. There are some programs that offer sales opportunities as well and pay commissions in addition to hourly wages.

You are indeed paid for technical issues unless they originate on your end. If you have problems with your hardware or your ISP the time you miss is not paid by the company, nor should it be, IMO. But it does need to perform well and meet the requirements. If you are Colorado based there are corporate opportunities as well.

I really believe this job can be exactly what you make of it. If your goal is a career with advancement opportunities and salary increases that is there too if you work for it.

The team leads, coaches, and other support team members I have worked with have mostly been great. As in any field or job some you will appreciate more than others. Good luck to those of you seeking at home employment! If you deliver what you promise, so will Alpine. Thanks for sharing your insight and experience. I really appreciate it. In which case it would be nice if a company warns people that they have or before terminating them detailing why.

So folks are left to think they were unjustly let go for no reason. So there is definitely two sides to situations like that. Either way I agree that the company is definitely worth a shot for the right people. Hi Eddy, thank you for all the info you have given here. I just applied this morning and waiting for interview.

This is all very new to me. I had one interview set up 2 months ago and while trying to connect for the interview somehow we got disconnected and there went my interview. I was a nervous wreck and very upset for blowing the interview. Any pointers you can give me to get ready for it. Any advise or info is greatly appreciated. Just an FYI — You have the timezones messed up. Mountain is GMT-6 and Eastern is GMT-4 in DST that is, which we are , which means the times you have are a bit off.

You got it half right: I agree the credit check is bogus, as it should be IMO, especially in this economy, but like you said, the worker pool is so large right now, pretty much anything goes…. Numbers were never my thing. I guess it could be worst. Eddy you are right on with everything that you said. I would rank them as being ok to work for. It is possible to get promoted but most of those promotions are only work an extra.

So it is a legit company. I noticed that they frequently hire for the Sprint program. They pay on time and occasionally offer overtime. There are performance metrics to reach but no extra compensation. Thanks for sharing your experience with this company. You definitely confirmed some of our findings. I have also worked for this company and enjoyed it.

If anyone knows of a company like Alpine Access that would be great! Thanks for this detailed review! I had bookmarked this site a while back, and had considered applying once I purchase my new computer, probably in the next four to six months. Credit checks are pretty standard for most jobs now, either telecommuting or in the office.

In this economy, foreclosures and bankruptcies are happening to people who would have never even considered it a possibility.

I always wonder if someone needed to file a bankruptcy due to unemployment, would that be a catch to prevent them from getting another job?

Anyway I appreciate this review, and once I upgrade am looking forward checking over the site in more detail. I actually did do at-home customer service for many years at another company, and definitely find the perks outweigh any drawbacks. I think credit checks should be based on the function of the job.

YOU perform the duties as agreed. YOU ARE NOT AN EMPLOYEE…that is why they require you to file a at the end of the tax year. Should you do less…then the contract is broken…and they are perfectly free to release you and find someone else. When I was accepted…they even footed the cost of the drug screening…Not cheap…because it is done at a lab.

They pay for the test and the results report. Right there they have shown their commitment. And they went their way. He saith unto them, Go ye also into the vineyard; and whatsoever is right, that shall ye receive. Sure there will be those that take advantage. But I believe…there are FAR MORE upright companies, businesses, employers out there than not. Thanks for covering this for us, Eddy!

And to this end, it is something that is done industry wide. I have been kind of looking at this company but have not taken any action, not really sure if I want to commit or not. I do have a mac not a pc and not sure my environment is quiet enough so that no background noise will be heard over the recorded line which is the kiss of death. Customer service work can be a TOUGH gig and in order to maintain life balance companies offer loads of PTO, and trust me, you do need it.

When I worked in a call center for a fortune company I was given five weeks of PTO in my first year it started accumulating from the date of hire. Eddy, your article has prompted me to send an email to Alpine and ask them if PTO was part of their benefit package. I will let everyone know what they say. Hopefully, someone who has worked or is working for them can help us out and provide an answer. You inspire me and I do appreciate it, and you! Glad you found this useful.

In my research for my blog I have applied and interviewed for little part time jobs that would be a good fit for a retired person. I also applied for some part time on line work. What seems to be standard, across the board these days is a ridiculously thorough back ground, credit and drug checks and tests. Even your drivers license number, and driving record is necessary. These companies have a team of attorneys waiting in the wings that want all this documentation in the event the company is brought to court.

It hits the nail on the head with this company. I worked for them and I truly enjoyed my experience during my tenure there. The Team Leaders that I had were in fact awesome and they training was great! Eddie, The only problem with Alpine Access, and which prevented me from completing the application process , is that you MUST have a brand new computer with the latest features as far as processor speed and RAM capabilities.

If you have a year old computer, as I currently do forget it! Otherwise, yes I agree with you. I wonder if they provide a way to test your computer to determine where you stand? Thank you Eddy for the great info. I have one question…does this company report income and pay unemployment insurance to the state from which you are working out of…in case you should ever be laid off would you reflect wages to file for umemployment in worse case.

Or are you just a p;rivate contractor with them? Part of the 1st interview has you take a screenshot of your system information for them and submit it for their review. My computer is 5 years old and it was the cheapest model available when I bought it and they still hired me, so not sure why you had a problem? Don't subscribe All Replies to my comments Notify me of followup comments via e-mail.

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